Routine work order or emergency work order?
Help maintenance respond quickly to work orders by using the proper reporting systems.
- Emergencies should be reported by calling the maintenance department 210-634-6220 or the police department 210-709-8080.
- Routine work orders should be submitted to the school dude work order system.
Below are examples of emergency and routine work orders:
The elevator is not working - call maintenance (emergency)
Wires are exposed and sparking - call maintenance (emergency)
An electrical outlet in a classroom doesn't work - submit work order (routine)
Exterior or interior doors cannot be locked - call police (emergency)
An interior door closure needs to be repaired - submit work order (routine)
All classroom lights are not working - call maintenance (emergency)
One light is out in a classroom - submit work (routine)
A large area of the school isn't cooling/heating - call maintenance (emergency)
A room is warm/cold - submit work order (routine)
Fire alarm activated - call police and maintenance (emergency)
Security alarm activated - call police (emergency)
Natural gas smell - call maintenance (emergency)
When in doubt, call maintenance 210- 634-6224 or police 210-709-8080